Questions or comments on the new community site? Ask the team here!
Featured
Welcome to the New Archer Community!
We’re excited to launch our new Community platform and hope you’re enjoying the updated experience!
If you have any questions or feedback, this is the place to share them. Whether it’s something that’s working great or something that could be improved, we’d love to hear from you.
How you can use this thread:
- Ask questions about navigating or using the new Community
- Share feedback or suggestions for improvement
- Report any bugs or issues you encounter at community.support@archerirm.com
- Let us know what you’d like to see next
Our team will be actively monitoring this discussion and responding as quickly as possible.
Thank you for being part of the Community—we’re looking forward to continuing to improve it with your input!
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How do we search the old community support. I am not able to search or see any old community discussions of mine or others. Also not able to see any of my comments in old posts and queries.
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It appears with the move to the new site that we have lost all our existing “follow” settings? Also, I see no easy way to see a listing of all the various topic areas to easily refollow.
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How do we search the old community support. I am not able to search or see any old community discussions of mine or others. Also not able to see any of my comments in old posts and queries.
Ezhilarasu Murugaiyan let us look into this for you. I also don't see your history when I look on your profile.
The search bar will allow you to search everything that's on community, including what's been migrated from the previous platform; a number of outdated discussions were removed from the platform, but if you know of something that is missing and should still be on community, please let us know.
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It appears with the move to the new site that we have lost all our existing “follow” settings? Also, I see no easy way to see a listing of all the various topic areas to easily refollow.
Lomvardias Christopher You can either browse the community topics from the top nav bar to find what you want to follow, or you can use the search bar.
We did migrate subscriptions - if you are noticing ones that are missing let us know.
FYI – here are some popular follows just in case you missed some; just go to the link and click FOLLOW.
ARCHER SAAS:
https://archer-irm.zendesk.com/hc/en-us/sections/50209755722899-Archer-SaaS-Announcements
ARCHER ON-PREM:
https://archer-irm.zendesk.com/hc/en-us/sections/50209847529491-Archer-On-Premises-Announcements
ARCHER GRC:
https://archer-irm.zendesk.com/hc/en-us/sections/50209650114067-Archer-GRC-Solution-AnnouncementsARCHER EXCHANGE:
https://archer-irm.zendesk.com/hc/en-us/sections/50209411960467-Archer-Exchange-Announcements
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