Jasmine Wright

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Activity overview

Latest activity by Jasmine Wright
  • Jasmine Wright commented,

    @WanneckeK In the Data of Recognition field's configuration in Application Builder set to Tooltip icon in the Help Text section? That is the option that should only show the help text if you click ...

  • Jasmine Wright commented,

    @Sameera_AA1 That likely means the test user has access to create the record but does not have access to read or update it. If you have record permissions on the application, look to ensure that th...

  • Jasmine Wright commented,

    I do believe 1 and 4 are native reports on the Admin Dashboard in Archer.  1 can be monitored using the Admin Dashboard workspace >> User Activity Detail dashboard >> Active Sessions - Last 7 Days ...

  • Jasmine Wright commented,

    Sure I can.  Complaints are mostly entered into Archer by our Legal, Compliance, and Customer Contact Center employees depending on how it is received and the source of the complaint. Since we have...

  • Jasmine Wright commented,

    We have a complaint tracking ODA application that we've been using since 2015 but we built it ourselves instead of using the Complaint Management App pack.  Also, we are a life insurance company bu...