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Join us for Discussions on how Archer delivers Product Release Information

Susan Read-miller

Today, the Archer team provides a variety of information about a product release including:

  • We start with information about what is important to you via Archer Ideas
  • We provide monthly roadmap sessions highlighting what we’re working on and what’s next on our list
  • Advisories announce the release
  • Blogs highlight information the release as a whole along with specific enhancements
  • Documentation provides information about how to use the new features
  • Release Notes provide a list of items that are fixed in the release along with a list of the known issues
  • Release overview pages provide a consolidated list of all Archer Community information related to the release
  • Product Overviews are updated to accurately reflect the latest feature
  • And Free Friday Tech Huddle sessions provide a webinar to review the latest enhancements that are included in the release.

This becomes quite a lot for you to sift through and consume. Much of this information is located within the Archer Community. But many of you have expressed that you are overwhelmed with the amount of data avaialble. The Archer Release pages have helped many of your find a consolidated place to see the links for all of this information related to a release, but there is more we could do to make this information easier to find.

The Archer team has spent the last few months reviewing what we provide in our releases and completed quite a bit of research looking at industry leaders in the technology space to find out what is “industry standard”. What we’ve found is that there are few standards out there. But we did discover a few things that other industry leaders are doing that we really liked and would want to incorporate into our plan.

We have a lot of ideas for improving the information we provide about an Archer Release. But we don’t want to guess as to what is important to you.  Therefore, we are scheduling working groups in February and March to review our findings and get your feedback.

Here are a few of the topics where we are looking for your thoughts:

  • We have discussed changing some of the structure / navigation of the Products section to arrange the subcategories based on the specific Product (Platform & Use Cases, Insight, Engage, etc.) rather than the type of information you’re seeking (Overview information, Documentation, Downloads, etc.).
  • In addition to our monthly roadmap session, we have discussed adding high level information about our Roadmap to the Community.
  • We would like to get your thoughts on changing up terminology and delivery of Advisories, Release Notes, Fixed Issues and Known Issues.
  • For SaaS customers, we want to get your thoughts on upgrade and release communications.
  • We are thinking about changing the way we deliver Free Friday Tech Huddle content.
  • We want to bring some updates to the Ideas area to help you navigate through the progress that we are making on Archer Ideas.

We plan to hold sessions that will cover 2 sets of topics and then provide those sessions twice in different time zones.

Session 1 scheduled for late February will focus on:

  • Changes to the Community structure and navigation
  • Free Friday Tech Huddle updates
  • Archer Ideas updates

Session 2 scheduled for early March will focus on:

  • Changes to Advisories, Release Notes, Fixed Issues and Known Issues
  • SaaS upgrade and release communications
  • Roadmap updates

Here are links to those events:

Intrigued?  We look forward to hearing your thoughts! So please register using the links above and join us for our upcoming working group sessions.

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