Is it possible to hide the chat bot icon that appears in prod?
Originally posted on April 10, 2024 in the Archer Community.
Hide chat bot
Is it possible to hide the chat bot icon that appears in prod?
Originally posted on April 10, 2024 in the Archer Community.
Comments
11 comments
@MikeBarnett You will just need to remove the default email address from your user profile.
Originally posted on April 10, 2024.
Is that possible? The email address is used to sign in to the community.
Originally posted on April 10, 2024.
You will remove it from your user profile when you log in to Archer, not from the community side.
Originally posted on April 10, 2024.
Ah, sorry, misunderstood.
So if you don't want the bot, you won't get notifications. I'm sure clients will ask the question, they will not want to go without notifications.
Originally posted on April 10, 2024.
@MikeBarnett just be warned doing so will prevent you from receiving any notifications from Archer.
Originally posted on April 10, 2024.
you can remove the access role from your profile as well it should only be assigned to certain users not all
Originally posted on April 10, 2024.
Thank you, that's helpful & good to know.
Originally posted on April 10, 2024.
Hello all - wanted to provide a bit of clarification on this thread. The Archer Chatbot is exposed automatically to any user w/ a System Administrator role. For all others, applying the appropriate Group/Role is required. Yes, removing the email address from a profile will also prevent the Chatbot from appearing in the bottom left of the UI.
Regarding "announcements" - we will utilize the Outbound Messages functionality, enabling real-time/in-app. alerts for Administrators. For example – upgrade reminders and status updates relative to a SaaS incident, etc. If the Chatbot is not enabled, the messaging will also not be enabled.
Please check out this page as well as the Free Friday Tech. Huddle referenced here: Introducing the Archer Chatbot! - Archer Community - 718143 (archerirm.community).
We are continuing to build out the functionality of the Chatbot and there is more to come!
Originally posted on April 10, 2024.
Don't ask it a Question, there doesn't seem to be a way of closing it afterwards!!
Originally posted on August 12, 2024.
Hi Shaun - just click on the icon again to minimize.
Originally posted on August 12, 2024.
Maybe it crashed Meladye, I had several tabs open, the chatbot took over all of them, I was able to close it in all, bar where I opened it. I had to close the tab to get rid.
Originally posted on August 12, 2024.
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