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Duplicate filter criteria causing DB error

Comments

5 comments

  • Harry Markarian

    @wlaughlin,

    Take this to support please, it should not happen under normal circumstances when using UI only. I would suggest maybe to delete whole RP and recreate again, but you have too many rules. 

    Meanwhile u can disable the rules by adding some unrealistic criteria to never match.

    Originally posted on March 16, 2023.

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  • Harry Markarian

    Depends. You need to consult with your security manager to check if rollback is an option. Usually it depends on the possible data loss (RPO) and MAD. So depends on your policies and situation. Rollback is a solid option if such is possible and allowed.

    Originally posted on March 16, 2023.

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  • William Laughlin

    @Anonymous, Thank you as always for the quick and accurate responses. Do you think a DB rollback will ruin anything here, or is it truly best to get support involved to see what may have happened?

    Originally posted on March 16, 2023.

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  • William Laughlin

    This is in our DEV environment, so data loss here will not affect too terribly much. Thank you again for the always great information and pointed answers. I hope you have a good rest of your day! 

    Originally posted on March 16, 2023.

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  • Harry Markarian

    Anytime.

    Originally posted on March 16, 2023.

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