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Archer Questionnaire export

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2 comments

  • Feruza Amanova

    We're also having a similar issue. Trying to export a report and instead of the actual questions, we only see the question ID. It would be helpful to also have the question displayed. Looking forward to see what others suggest. 

    Originally posted on May 16, 2023.

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  • Thomas Brown

    @DeepikaRamasamy - We recently discovered a change in 6.13 when exporting a questionnaire to Excel that adds several line breaks before and after the question within the field.  The result in the Excel file when first exported appears to be an empty cell, but if you click within the cell you will see the extra spacing and question.

    I don't know if this aligns to your exact issue but appears similar.  For reference, this does not appear within the current 'known issues' file for the platform and might need to be reported to Archer support for additional review.  We are still in the process of evaluating the entire scope of this recent change in our environment as it relates to exporting reports.

    Best,

    Thomas

    Originally posted on May 6, 2024.

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