RSA Archer Solutions & Use Cases Documentation Survey

The purpose of this survey is to gather information regarding the RSA Archer Solutions & Use Cases documentation.

The RSA Archer Online Documentation can be found by clicking the question mark in the upper right-hand corner of your RSA Archer instance.

Once you have accessed the RSA Archer Online Documentation, the Solutions & Use Cases documentation can be found under the Solutions & Use Cases dropdown.

There are many different types of documentation for each use case. However, each use case contains at least the following sections:

• Overview topic that provides a high-level understanding of the use case.
• Design topic that describes the architectural design of the use case.
• Installation instructions - installation task overview, package install steps, and post-install clean up - that help you install your use case from start to finish.  

For us to create a better user assistance experience, we’d like to gather some information around:

• How the RSA Archer Solutions & Use Cases documentation is being used by our customers today?
• What existing content is most useful for our customers?
• Where can we improve to help our customers?

Please share your feedback through this survey: https://www.surveymonkey.com/r/W9ZFTJW

By gathering feedback from our customers, we hope to continue to improve the documentation for your needs.

Originally posted on June 26, 2020 in the Archer Community.