Introducing AI in Archer SaaS - AI Writing Assist – Archer Community

Introduction

We are pleased to introduce AI capability - AI Writing Assist in Production environment for New UI .

This feature is aimed at improving the quality, clarity, and tone of user-generated text during record creation and editing. This assistant will support users in communicating more effectively while saving time and reducing the burden of manual proofreading and formatting.

Benefits

Improved Communication Quality: Helps users write with greater clarity, consistency, and professionalism.
Time Efficiency: Reduces time spent on manual edits, formatting, and tone setting.
Usage Limit:- This feature does not have any usage limits.
Scalable Writing Support: Enables consistent and polished content across teams, regardless of writing skill level.
Data Privacy: Maintains user trust by ensuring data is not retained.

Key Features

Available Options:

Improve Writing: Enhances the clarity, fluency, and overall quality of your text by refining sentence structure, improving word choice, and ensuring your message is conveyed effectively.
Suggest Title: Generates concise, and relevant titles that capture the essence of your content and make it easier for readers to understand what it’s about at a glance.
Fix Spelling & Grammar: Automatically corrects spelling mistakes, grammar issues, and punctuation errors to ensure your writing is clean, accurate, and professional.
Summarise Writing: Condenses lengthy content into a clear, coherent summary that highlights the key points while preserving the original intent and meaning.
Change Tone: Adjusts the tone of your writing to match the intended mood or audience—without changing your core message.

- Professional: Transforms your text to sound polished, formal, and business-appropriate, ideal for reports, emails, and official communication.
- Empathetic: Refines your writing to convey understanding, warmth, and emotional sensitivity, helping you connect more compassionately with your audience.
- Neutral: Rewrites your content in an unbiased, objective tone—perfect for factual updates, documentation, and situations where emotion needs to be minimized.

Key Consideration

In-line Edit Support: Please note that the feature does not work in In-Line Edit mode.
Language Support: This feature is available in English Language only.
Size limits: Supports data up to about 500 words. Larger data triggers an error message.
Feature Opt-In: The feature is disabled by default. You only enable them when you’re ready, via configuration flag in AIM.

Feature enablement via AIM

User needs to enable the AIM flag "Enable content writing assistance" as showcased in screenshot above to start using the feature.

Capability Overview

After enabling AI Writing Assist, an AI icon appears in the right panel of each record page.

Step 1: Click it to open the panel

Step 2a: Select the content you would like to enhance

Step 2b: Select the content you would like to enhance and click “Ask Archer AI” icon

User Feedback

The interface will have an option for users to provide a feedback. For improvement areas, user can specify the reason while submitting the response.

FAQs

Q. Where is the feature available?

A. The feature is available only in the Archer SaaS environment and can be accessed only via New UI.

Q. Is my data used for training models?

A. No, we are not using the record data to train any of the third party models

Q. Is this feature available only for specific application or is it available at platform level?

A. It is going to be platform level feature and will be available across all Out-of-the-box and On-Demand applications in Archer SaaS Platform

Q. Is my data used for generating summary stored anywhere in the ecosystem?

A. No, we are not storing any client data anywhere in the Archer SaaS ecosystem

Q. Should I review the answers generated by AI?

A. Yes. It's important to review all AI-generated responses before submitting the assessment to ensure accuracy and completeness.

Q. How does the feedback capability works in the AI Features?

A. The provided feedback is recorded in telemetry and is monitored by engineering and product team. If we are getting similar feedback from multiple clients we will engineer prompts to take feedback in consideration.

Q. Will there be any cost involved with the AI Features usage?

A. This feature is currently included as part of the standard offering, with no additional licensing or charges at this stage.

Q. I can’t see Archer AI icon in “In line edit” mode?

A. AI Writing Assist works only with Create and Update Record modes. It does not work in “In line edit” mode.

References