ServiceNow Integration – Archer Community

Take action to manage incidents and findings
by Archer Technologies, LLC

Overview

The ServiceNow Integration provides a flexible JavaScript framework for seamless data import and export between ServiceNow and Archer. Data feeds can import and consume data from any table in ServiceNow to any application in Archer if the data feed is configured properly. In export mode, data feeds enable data transfer from Archer to ServiceNow by exporting data to a report and storing it in a specified ServiceNow table.

Benefits

Send and retrieve asset and incident data
Easily setup data feeds using prebuilt configurations

Key Features

Create data feeds to retrieve data from ServiceNow and import it into Archer.
Easily set up JavaScript Transporter feeds using prebuilt JavaScript files, eliminating the need for advanced JavaScript expertise.

System & Licensing Information

This offering integrates with an external platform. Additional licensing and fees may be required for external platforms used with this offering. Clients are responsible for obtaining and maintaining any required licenses directly from the external platform provider.

Please Note: Certain offerings may have prerequisites and licensing requirements. Please refer to the Archer Help Center documentation for system requirements, licensing details, and supported Archer platforms and environments.

How to obtain this offering?

Contact your Archer Sales Representative to purchase the offering.

After purchasing this offering, open an Archer Support case through the Archer Community to obtain the installation package.

Resources

Support

For technical support questions regarding Archer Exchange offerings, please open an Archer support case.

About Archer Exchange

Leverage the Archer Exchange to expand the use of Archer solutions into new business processes and address specific industry, geographic, regulatory, or technical requirements. To learn more or to see what other offerings are available, visit the Archer Exchange page on the Archer Community.