Whatfix Digital Adoption Platform Integration – Archer Community

Create Customized End User In-App Guidance
by Whatfix

Overview

WhatFix enables clients to create customized guides that help end users through configured business processes in Archer. Admins can provide customized in-app task lists, smart tips, and pop ups to help their end users understand the business flow of the processes and records within Archer. The Whatfix platform delivers software engagement through interactive guides and personalized training to help enterprises accelerate user onboarding, increase software adoption, and reduce support tickets.

Benefits

Enhance user efficiency by guiding end users through applications and business processes
Reduces Archer Admin support tickets through in application guidance
Enable real-time learning within the flow of work
Improve end-user onboarding and adoption

Key Features

Export Whatfix content as videos, slide decks, how-to articles, and PDFs for versatile training options.
Enhance user experience with smart tips and pop-ups, providing contextual assistance right when itâ€™s needed.
Guide users through your configured applications and business processes in Archer with organization-specific in-app flows and task lists.
Create tailored in-app assistance and support experiences effortlessly with a no-code content editor.
Localize Whatfix content across 80+ languages to provide contextual assistance to your global user base without third-party tools or manual translation efforts.

System & Licensing Information

This offering integrates with an external platform. Additional licensing and fees may be required for external platforms used with this offering. Clients are responsible for obtaining and maintaining any required licenses directly from the external platform provider.

Please Note: Certain offerings may have prerequisites and licensing requirements. Please refer to the Archer Help Center documentation for system requirements, licensing details, and supported Archer platforms and environments.

How to obtain this offering?

No purchase is required to use this offering.

A download is not available for this offering. Please refer to the Archer Help Center documentation for implementation details.

Resources

Support

For further information regarding Whatfix, please contact support@whatfix.com.
For sales inquiries, please contact sonam.sharma@whatfix.com.

About Archer Exchange

Leverage the Archer Exchange to expand the use of Archer solutions into new business processes and address specific industry, geographic, regulatory, or technical requirements. To learn more or to see what other offerings are available, visit the Archer Exchange page on the Archer Community.