Archer Support Requests App-Pack – Archer Community

Streamlining Archer enhancement requests
by Archer Technologies, LLC

Overview

With Archer Support Requests, organizations can track, prioritize, and implement requested changes to their Archer implementation. This allows quick response to business requests and minimizes disruption to the system and existing business processes.

Benefits

Simplify and quicken the process to request access, suggest new innovations, process improvements or report issues
Reduce the time required to review, evaluate and prioritize new requests
Escalate high priority requests
Eliminate duplicate requests
Plan needed upcoming development work
Quickly complete prioritized requests and release improvements

Key Features

Automated method for requesting access, new business processes, and changes to existing Archer capabilities
Evaluate requests for completeness, duplication, impact, priority, and level of effort
Prioritize request for development
Develop, test, and implement the change request
Requestors can monitor status throughout the process

System & Licensing Information

Additional licensing and fees are required by Archer for this offering. For more information or to purchase this offering, contact your Archer Sales Representative.

Please Note: Certain offerings may have prerequisites and licensing requirements. Please refer to the Archer Help Center documentation for system requirements, licensing details, and supported Archer platforms and environments.

How to obtain this offering?

Contact your Archer Sales Representative to purchase the offering.

To download the installation package for the offering, please log in to access the download link.

Resources

Documentation

Support

For technical support questions regarding Archer Exchange offerings, please open an Archer support case.

About Archer Exchange

Leverage the Archer Exchange to expand the use of Archer solutions into new business processes and address specific industry, geographic, regulatory, or technical requirements. To learn more or to see what other offerings are available, visit the Archer Exchange page on the Archer Community.